[书籍] Investigating Workplace Discourse
出版社:
Routledge
简介:
Exploring the characteristics of different types of workplace conversations， including decision-making， training， briefing or making arrangements， this enthralling account pays particular attention to interactions with a more social focus， such as small talk or office gossip.Presenting a range of approaches to analyzing such workplace discourse， Almut Koester argues for a combination of quantitative corpus-based methods， to compare specific linguistic features in different genres and qualitative methods involving a close analysis of individual conversations， to explore such issues as politeness， power， conflict and consensus-building. A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace.
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