[书籍] Working Knowledge 工作的知识
出版社:
Harvard Business Press
简介:
The definitive overview of knowledge management, now available in paperback. This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work with more than 30 knowledge-rich firms, Davenport and Prusak - experienced consultants with a track record of success - examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value.They categorize knowledge work into four sequential activities - accessing, generating, embedding, and transferring - and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital. 这是一本关于知识管理的权威性著作 本书全面论述了这一新兴领域的诸多方面。并为知识管理学建立了将经久不衰的专用词语和概念 作者坦言，知识是未来工商企业保持竞争优势的惟一源泉，本书选用十多家组织机构（包括英国石油公司、美国可口可乐公司等）的原始案例，分析各种类型的公司如何有效地理解，衡量和管理它们的智力资产，并把公司集体的智慧转化为市场价值。本书还探讨了那些带来“知识爆炸”的新趋势的影响，如经济全球化、组织机构集约化及产品与服务相互融合等。本书所展示的真知灼见和实践经验，是每一位经理走向长期成功的第一步。
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